Change is hard. It is hard for individuals. It is extra hard for organizations. Change is especially hard for organizations when they have been successful. Organizations often develop strategies, norms, and practices that are tailored to produce success in a particular activity or context. When those strategies are successful, organizations have an especially difficult time to create and manage change that is not simply “more of the same, better.”
This is true even of large, successful, well-managed private sector organizations facing (organizational) life or death consequences.